Frequently Asked Questions

Find quick answers regarding onboarding, migrations, security architectures, and tenant safety protocols.

The configuration typically takes under 5 working days. Once we receive your flat maps and resident roster, our operations team structures the master records and sets up your live credentials immediately.
Yes. We provide complete record migration assistance for complexes moving from other systems (MyGate, ADDA, or NoBrokerHood). Our CSV templates make it easy to map files without losing past booking or vehicle histories.
Absolutely. We implement rigorous tenant isolation parameters. Co-residents cannot view each other's phone numbers or email addresses without explicit consent triggers handled inside the resident portal workspace.
Yes. The PWA application uses secure service workers (sw.js) to store active passes and notice boards in local cache, enabling offline functionality during temporary network drops at the security gate.